Our Staff

Heather Penland, PSC

Heather Penland, PSC

Patient Service Coordinator

Heather Penland is a PSC for the Raleigh NC office. She was born in Burlington NC but grew up in the small town of Hillsborough NC which is where her family currently lives. She most recently moved to Mebane NC in July 2022. Heather attended Orange High School, class of 1996 and got her associates degree in Criminal Justice from Durham Technical College in 2014. Heather started working for Audibel Hearing in October of 2013 and was drawn to the hearing care industry because hearing loss runs in her family with her father and uncle being Audibel patients.

What Heather loves most about saving hearing lives is seeing how patients react when hearing sounds they haven’t heard in a long time like walking on leaves or birds chirping; small things that those who don’t have a hearing loss take for granted.

Outside of saving hearing lives Heather hobbies include reading (fav author is Stephen King), watching movies and just relaxing and enjoying the company of her loved one.

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Customer Reviews

I was immediately impressed with both the receptionist and Stacy at Audible. They were so friendly and welcoming. The office is immaculate and even have coffee available. Stacey is incredibly knowledgeable about the products and my needs. Her professionalism and experience give me confidence that my new hearing aids will...

Diane Bell, on Google

I would recommend this business to anyone! I’m writing this on behalf of my dad, he has had severe hearing loss from many many years. Heather and Stacy were so accommodating in scheduling and Stacy was so kind and gentle while working with Dad, as well as helping me and...

Krisi Swafford, on Google

Audibel is a great place; Stacey Williamson, the hearing instrument specialist is a wonderful person. I cannot imagine a better service than Stacy has provided me. She is kind, cooperative, respectful, and friendly. The lady at the reception there is also courteous.

AMM Farhad, on Google

Very kind and knowledgeable yet down home staff that makes you feel comfortable. They do a fantastic job. Would recommend to aoo my family and friends. It was a quick and pleasant experience.

Lisa Brantley, on Google

Ryan East did great job testing and getting my hearing aids adjusted correctly. He was very thorough and went out of his way to make sure everything was right. Would highly recommend him,I won’t see anybody but him.

William poske, on Google

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